"We have just updated our PDAC workbook and I thought this another opportunity for the Peterborough Diabetes Team to express its gratitude to you for the QISMET review that you conducted last year. Your visit was a phenomenal shot in the arm for us, not just because we gained accreditation but also we got considerable satisfaction from updating all the policies and lesson plans. The whole process of our pre-visit preparation and then discussion with you re-invigorated us.
We were encouraged to look at new ways of delivering education to different groups, in particular to young people. Our PDAC education development meetings are now much more structured and focused. We have changed delivery of certain sections to make them more patient friendly and changed the timing of the course. We have developed a new version of PDAC called PDAC bites specifically for young people which is a short course for those reluctant to attend the full programme.
Thank you again and we look forward to your next visit."
Peterborough Specialist Diabetes Team
"The quality of self management provision is key for individuals to know that they are getting a good service and for commissioners to know that they are getting value for money.
I welcome the establishment of QISMET which will develop standards and accreditation processes for self management education and training"
Miles Ayling, Director of Innovation and Service Improvement, Department of Health