'Our online type 2 diabetes education programme was accredited against the QIS2015 Quality Standard in December last year. Certification is vital for us because it provides reassurance to commissioners that we are delivering a quality product.
This is a rigorous process but the investment in time was definitely worth it. The self-assessment workbook ensured that we had all the necessary protocols and procedures in place ready for the audit visit, and the QISMET team were on hand to answer any questions and provide support.
The audit day went smoothly and our team appreciated the positive feedback and suggestions for further improvement.
"The quality of self management provision is key for individuals to know that they are getting a good service and for commissioners to know that they are getting value for money.
I welcome the establishment of QISMET which will develop standards and accreditation processes for self management education and training"
Miles Ayling, Director of Innovation and Service Improvement, Department of Health