'Our online type 2 diabetes education programme was accredited against the QIS2015 Quality Standard in December last year. Certification is vital for us because it provides reassurance to commissioners that we are delivering a quality product.
This is a rigorous process but the investment in time was definitely worth it. The self-assessment workbook ensured that we had all the necessary protocols and procedures in place ready for the audit visit, and the QISMET team were on hand to answer any questions and provide support.
The audit day went smoothly and our team appreciated the positive feedback and suggestions for further improvement.
Having our education courses recognised and certificated adds a significant endorsement to what we do. It did involve a significant amount of work, especially as we had 3 programmes certificated by QISMET all at the same time, but actually it was a good opportunity to make sure our procedures were streamlined and could stand up to rigorous assessment.
We can therefore now remain confident that we are providing education services to the highest of our ability and are now recognised for that. Once all the paperwork from our end was completed the process of achieving certification was seamless and painless and the actual day of our site visit was plain sailing thanks to all the work that we did beforehand."
Consultant and Clinical Lead Diabetes and Endocrinology
Royal Bournemouth Hospital